RETURN POLICY
Please be aware that we only offer store credit. We are happy to accept any unworn, unwashed, and unaltered merchandise in their original unused condition and original tags attached for a store credit.. Merchandise can be returned up to 15 days after delivery to receive a store credit. We are able to accept a return for a different size, style or store credit as we do not issue refunds at this time.
If you have additional questions please feel free to reach out to us at contact@wearoluwa.com
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you believe an item in your order to be defective or there to be an error in your order, such as receiving the wrong size or style, please email contact@wearoluwa.com to begin a Exchange Authorization. Please write “Order #XXX - Exchange'' in the subject line and include detailed pictures of the defected merchandise. Defection is at the discretion of OLUWA. Kindly note that colors may vary between product images and the physical good due to technological variances in screen quality. If OLUWA deems the merchandise to be defective or there to be an error in the order, a complimentary return label will be provided and an exchange will be processed to the customer upon receipt of the returned item. Please ship the return within 7 days of receiving the label.